CAR database queries through ms sql
phoeneous
Member Posts: 2,333 ■■■■■■■□□□
Have only tried basic connectivity through ms sql ssms and odbc, but is it possible to query the car database with ms sql? Need to run some detailed reports on calls and using the car ui isnt exactly the best. Suggestions?
Comments
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shodown Member Posts: 2,271what kinda reports are you looking for?Currently Reading
CUCM SRND 9x/10, UCCX SRND 10x, QOS SRND, SIP Trunking Guide, anything contact center related -
phoeneous Member Posts: 2,333 ■■■■■■■□□□For now, just a basic one but mgmt will progressively want more detail.
Calling #, called #, timestamp, duration -
shodown Member Posts: 2,271if you are just looking for is basic, you can just have a **** the files and use excel or SQL to clean them up to get what you want. I usually only recommend quires to advanced users, as you are dealing with potentially large data sets(depending on your settings) which can have some adverse affects to your environment.
The other option is if they are going want more and more detail, just purchase an 3party app designed to pull the data for you and store it. CUCM can erase that data pretty fast depending on your settings.Currently Reading
CUCM SRND 9x/10, UCCX SRND 10x, QOS SRND, SIP Trunking Guide, anything contact center related -
pitviper Member Posts: 1,376 ■■■■■■■□□□Check out Sideview's Splunk for Cisco CDR - It's relatively cheap and easy to use.CCNP:Collaboration, CCNP:R&S, CCNA:S, CCNA:V, CCNA, CCENT