jarnone wrote: » Passed the Foundation exam this morning with a 90%. The exam was straight forward as everyone else has said. Here is what i used to study with: Clair Agutter-ITIL Foundation Essentials Brady Orand-Foundations of Service Management Gallacher and Morris-foundation study guide. I only used 20 minutes of the allowed 60. I did find it asked several questions where you actually had to apply what you learned to come up with the right answer. I had a lot of other resources available but found that they were just saying the same thing as what the above 3 was saying. I would recommend reading Agutter's book at least twice. There is a lot of information that you need to digest from her book. There is no fluff in her book so you need to understand everything that in the book. Not sure what cert is next.
