CCIE lab support ticket a waste of time or no? Very bad lab experience.

sandman748sandman748 Member Posts: 104
This post was pre-emptive. Will wait and see how this pans out.

Mods can delete if they wish.
Working on CCIE Collaboration:
Written Exam Completed June 2015 ~ 100 hrs of study
Lab Exam Scheduled for Dec 2015

Comments

  • IristheangelIristheangel CCIEx2 (Sec + DC), CCNP RS, CCNA V/S/R/DC, CISSP, CEH, MCSE 2003, A+/L+/N+/S+, and a lot more from m Pasadena, CAMod Posts: 4,133 Mod
    It's not a waste of time. Depends on which CCIE you took. For the CCIE Collaboration, you might have a chance since there is a little less virtualization. If it was R&S, then it would probably be a waste since there isn't usually any hardware problems on a 100% virtualized lab. I know there is a support staff that does actually sit near the physical place where the lab is placed. You just have to get the proctor to open the ticket which is sometimes a bit difficult...
    BS, MS, and CCIE #50931
    Blog: www.network-node.com
  • gorebrushgorebrush Member Posts: 2,743 ■■■■■■■□□□
    There are sometimes issues with the virtualised routers - you can run into bugs and lockups etc, but I suffered no such thing in my lab. I know you can restart the routers yourself through a control panel though.
  • sandman748sandman748 Member Posts: 104
    It all worked out in the end. Despite the many many issues with my rack on lab day I managed to pass.

    And just an FYI, the support ticket was a total waste of time. The response was just a generic email outlining their policies. I doubt they even read the ticket.
    Working on CCIE Collaboration:
    Written Exam Completed June 2015 ~ 100 hrs of study
    Lab Exam Scheduled for Dec 2015
  • joelsfoodjoelsfood Member Posts: 1,027 ■■■■■■□□□□
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