Help desk advice
Hey guys, just looking for career advice here. I've been working as an IT support for almost 5 yrs and I specialize in AVAYA platform, I was part of the Telecom Team, a division of the IT department. I just recently moved to hawaii and I don't find any company that hires an avaya support, I am thinking of applying as a help desk support, I'm an ITIL and CompTIA A+ certified, will that work? I had an interview 2 weeks ago and I haven't heard anything from them (the post is still open), my worries are that I don't have a help desk experience and english is not my first language, its dragging my confidence level. Any advice in getting an IT entry level post here in hawaii? I would really appreciate it.