which path to go down
Ok guys I have come to a stand still career wise. I have 5 years experience doing HW and SW support over the phone and hold MCP XP, Network + and A+ certs. My current job has got me so down, basically I get a lot of abuse from customers as the company I work for don’t do a very good job at selling there extended warranties and basically lie about what they cover plus the customers I am talking to no nothing and talking them through a wireless network set up is like trying to move a pen with your mind at times. Anyhow lol... I want some kind of structure as to what path to go down, I quite like the Cisco route however I am concerned that when its all said and done I am going to have to try and get mcse, Cisco and every other cert under the sun just to be considered for another job, career wise my confidence is at a all time low. I am 25 years old and seriously thinking of leaving IT due to being in a runt job wise, can anyone please give me some direction(I know that sounds a bit lame but I am just so lost at the moment as what route to take next)..Any pointers would be great, thanks everyone.