In a Weird Situation What Should I Do!

greg9891greg9891 Member Posts: 1,174 ■■■■■■■□□□

I work for a school where there are a team of 20 IT persons at the main office. I work at one of the remote offices where it was just me and my boss. I work as a computer tech and (N+, MCSA, CCNA,) are some of my skill sets/certs. A few months back my boss passed away leaving me as the sole IT person for the office of about 600 persons to support.

It has been 4 months since my boss's passing and I have heard next to nothing from Hr, I heard from my director once, my work load has tripped since since his passing, I now have 2 remote offices I am expected to manage and have heard next to nothing from hr as to when a replacement technician will be hired or if I will get a pay raise now that all of the work load has fallen to me. What Should I do?

Certs Gained 2018: CCENT ,210-255 ( Cyber Security Operations)
Upcoming: ICND2, CTT, 210-250 (Cyber Security Fundamentals)

Isaiah 28:10 - For precept must be upon precept, precept upon precept; line upon line; here a little, and there a little.

Comments

  • EANxEANx Member Posts: 1,078 ■■■■■■■■□□
    Document. The key is ensuring you communicate in a way that management finds useful. If you have a ticketing system, go dig for how long tickets took to handle six months ago and contrast that with today.
  • yoba222yoba222 Senior Member Member Posts: 1,089 ■■■■■■■■□□
    Also document which jobs you've been applying for in a spreadsheet or similar.
    2017: GCIH | LFCS
    2018: CySA+ | PenTest+ |CCNA CyberOps
    2019: VHL 20 boxes
    2020: OSCP 2020
  • scaredoftestsscaredoftests Security +, ITIL Foundation, MPT, EPO, ACAS, HTL behind youMod Posts: 2,744 Mod
    Look for another job!
    Never let your fear decide your fate....
  • cyberguyprcyberguypr Senior Member Mod Posts: 6,875 Mod
    Have you asked more than once? If you don't ask/complain, in their eyes there's no problem because you can handle the load and therefore zero incentive to expedite replacing the boss.
  • MrNetTekMrNetTek 41 certificate exams, 51 training certificates, and a bachelor's and master’s degree. Member Posts: 98 ■■■■□□□□□□
    edited November 2019
    @greg9891

    I tend to agree with cyberguypr. If you don't ask HR, don't complain. If you have asked, but HR is ignoring you, then....quietly update your resume with everything you have learned, any new skills you have acquired, and just move on. In either case, don't be unhappy. People who possess current IT skills can go almost anywhere; we are never trapped.

    I once moved for a job, but the manager was so abrasive, six months later, I turned in my letter of resignation. He couldn't believe it. Well, the story is this, managers and companies that place themselves above the talent, are in for a rude awakening. I don't stay where I'm not happy, and neither should you. 

    -MrNetTek at your service-
  • greg9891greg9891 Member Posts: 1,174 ■■■■■■■□□□
    Have you asked more than once? If you don't ask/complain, in their eyes there's no problem because you can handle the load and therefore zero incentive to expedite replacing the boss.
    I agree good point. But I have just sent something in writing about it so I am waiting! but the resume is getting updated as we speak.

    Certs Gained 2018: CCENT ,210-255 ( Cyber Security Operations)
    Upcoming: ICND2, CTT, 210-250 (Cyber Security Fundamentals)

    Isaiah 28:10 - For precept must be upon precept, precept upon precept; line upon line; here a little, and there a little.
  • greg9891greg9891 Member Posts: 1,174 ■■■■■■■□□□
    @MrNetTek 

    Glad to see that I wasn't wrong in my thinking. Well said!
    Certs Gained 2018: CCENT ,210-255 ( Cyber Security Operations)
    Upcoming: ICND2, CTT, 210-250 (Cyber Security Fundamentals)

    Isaiah 28:10 - For precept must be upon precept, precept upon precept; line upon line; here a little, and there a little.
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