I was scheduled to take the online-proctored version of the CLF-C01 today, but I wasn't able to get the proctoring tool to run on my MacBook. Basically, Pearson Vue makes you download a utility called OnVUE, apparently what they use to monitor your system to make sure you're not cheating. But anytime I opened the utility it would display an error saying another instance is already open.
I called customer service multiple times to no avail and was forced to cancel the exam. Now I have to wait a few days for my exam to be refunded before I can schedule another exam at a testing center. Obviously I wish I had just gone to a testing center to begin with, but they just came out with this capability a few weeks ago and I thought I would give it a shot
Has anybody tried to take the online version of this exam and come up with this same issue?