Cisco/Pearson testing changes

thomas_thomas_ Member Posts: 1,012 ■■■■■■■■□□
Did anyone else have their username changed for their Cisco profile on PearsonVue?  I only found out because my current username wasn’t working and I followed the recover my username process.  My old password didn’t work with my new username and I had to reset it to log into my account.  Did they get hacked/compromised?

Also, I received a score report today with a new format.  They no longer show what score you received.  It just says pass/fail with a giant picture of your face.  There is still the section that tells you your percentage for each section.  I wonder why they’re making the image so large now.

Comments

  • JDMurrayJDMurray Admin Posts: 13,096 Admin
    I logged in to my PV account today just fine and with no changes noticed.
  • thomas_thomas_ Member Posts: 1,012 ■■■■■■■■□□
    I think I’ll contact them and find out what happened.  They only added a single character to the end of my old username, but it’s weird they would make that type of change without notifying me in advance.
  • AndrewSmiAndrewSmi Member Posts: 2 ■■□□□□□□□□
    edited April 2021
    This is strange, but I think this was not done by chance!!


  • thomas_thomas_ Member Posts: 1,012 ■■■■■■■■□□
    I spoke with PearsonVue and the all center person read off a script and said there was some type of upgrade and they had to change usernames to make sure they were unique.

    Sounds a little suspicious to me.
  • AndrewSmiAndrewSmi Member Posts: 2 ■■□□□□□□□□
    edited April 2021
    I am glad that you were helped and explained everything!


  • thomas_thomas_ Member Posts: 1,012 ■■■■■■■■□□
    Pearson really needs to hire better social media managers.
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