I am stumped on a router!
Team I have a Linksys 4 port router and now it's not allowing an internet connection, However the router does see my other computers on the network but does not get on-line. I have checked the Wan port and everything there is good. Both Nic card LED"S are good. When I disconnect the modem from the router and go right into my PC or any of the other PC's they get on-line just fine.
I have tried going to into the router and changing configuration settings but still nothing! Does anybody have any suggestions ?
I get the feeling I am missing something really easy.
Anybody have any suggestions.
I have tried going to into the router and changing configuration settings but still nothing! Does anybody have any suggestions ?
I get the feeling I am missing something really easy.
Anybody have any suggestions.
"A lot of fellows nowadays have a B.A., M.D., or Ph.D. Unfortunately, they don't have a J.O.B."
Fats Domino
Fats Domino
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www.blacksintechnology.net
I tried to ping www.techexams.net and the IP adress of Tech Exams 216.12.219.37 but got no response. In addition, I can can use the net view command and see all my computers on the net work. I even went as far as to ipconfig/ release/renew but nothing happend.
Please advise
Fats Domino
Good luck!
goto your providers website and get the exact connection settings because if they are incorrect it can screw this up, little things like using incorrect username p/w or using pppoa instead of pppoe.
obviously your router is working fine as they can see each other, is there any internet status led or description?
also if you are using adsl check your filters to your phone lines to check everything is setup correctly as if a single filter fails on your line it can easily knock your internet connection on/off.
if you do try everything possible and it doesnt work then if worst comes to worst take it to a friends copy there details into your router and then test your router on there connection - then at least this will tell you if there is a problem with your adsl port.
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WIP: Msc advanced networking
A reset is the quickest way to a possible fix though. Let us know what the problem was.
...imagine if we done that everytime a virus was released for windows
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WIP: Msc advanced networking
Chris Knight
Real Genius
Not a likely solution, but it goes along with the number 1, 2, 3, 4, and 5 rules of networking: check the wire, check the wire, check the wire, check the wire, and when you're done checking the wire, run some other diagnostics.
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I have a belkin that would no longer initialize. Belkin sent me a replacement but didn't require me to send the bad one. I can use the bad one as a 4 port switch, but nothing else (except maybe as a night light).
Sometimes like PCs, these things can get screwed up where a reset is needed. If you can get to the router's web based config, then likely the PC and the LAN side of the router is good (although you could still have a bad default gateway on the PC).
If the WAN config shows the router aquired a public IP from the ISP, then the WAN side should be OK. If not, then that needs fixing.
I found that with Verizon DSL, you have to release the IP before another host with a different MAC will be issued a new IP. Brighthouse cable internet is similar, but powering the modem off then back on, then re-aquiring an IP would work.
The above is the thing to check, since you said you checked the WAN port (I'm taking this to mean the light is on meaning you have a link).
Make sure the Internet is working, in general by plugging a PC directly to it.
Try to plug in your router to the internet and get an IP address assigned to it (you can see this on one of the configuration pages on the linksys admin web console). If you don't get an address, try powering off your modem, wait a couple minutes, and plug it back in, then try to renew the router's IP address. If this doesn't work, you may need to try the MAC address spoofing option. Also, check your DSL login credentials, if your using DSL.
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Thanks !
PS: Don't forget to document
Yup - we are very interested if you solved this.
Me, looking at the original post the first thing that comes to mind is everyone is forgetting the basics of troubleshooting. It appears to me that the router is not doing the internet connection, but that is by a modem? If so, resetting the router is a way down the line.
My gut feeling is that if you can connect when plugged in to the modem then that looks OK.
That all the machines plugged into the router can see each other leads me to believe that the router is probably OK.
We are going to take it at this stage that the router can not see the modem? That being the case ... have you tried a crossover cable between the modem and the router?
The ethos of good troubleshooting is that an orderly and progressive system is used - start at one end of the chain and work your way along until you find the break. When jumping to conclusions or not following orderly methodology we tend to bypass the issue too often
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My second post asked if this ever worked. If it did, then he already has the correct cable as cables don't change themselves from one type to another. They can go bad though.
I just wonder if you have resolved the problem?
I can't wait!
Thanks everyone for your help!
Fats Domino
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Let it never be said that I didn't do the very least I could do.