Client email problem

At work we are running Exchange 2003 and all our clients are using Outlook.

A client has an email address, lets say bob@company.co.co and he has asked if i could set him up with another email address, lets say bob@hiscompany.ac.ac so that any emails comming in to his default address bob@company.co.co is automatically forwarded to his other email address? Can this be done? if so where? on exchange or in his account. I have tried to add another email for him bob@hiscompany.ac.ac but in Outlook it defers back to his default address.

Find more posts tagged with

Free for TechExams community: Cybersecurity salary guide

Compare cert salaries and plan your next career move

Button

Comments

KGhaleon

I've seen this done, but I'm not much of an exchange expert. I believe it has to be done at the server.

KG

Mishra

Set "bob@hiscompany.ac.ac " as his primary email address.

RTmarc

Why not setup a client side rule in his Outlook to forward all mail sent to him to his secondary address?

blargoe

Set up a contact in AD for Bob's bob@hiscompany.ac.ac email address. In Bob's AD user account properties, go to exchange general, delivery options, and forward bob's email to the contact you created.

sprkymrk

I would create a custom recipient address. Then have those emails forwarded to his other account.

Smallguy

blargoe wrote:

Set up a contact in AD for Bob's bob@hiscompany.ac.ac email address. In Bob's AD user account properties, go to exchange general, delivery options, and forward bob's email to the contact you created.

I've used this method with success for multiple users

sprkymrk

Sorry - I'm on Exchange 5.5.