What should i do next after 1st line support?
Hi.
Please can someone give me some advise/guidance is to where i should go next in my IT career?
I graduated in 2004 with a 2:1 in Business/IT, I have been working in 1st line support in a bank for nearly 2 and half years. I would like to progress to the next step, would i believe is second line? Dont i have to do qualifications/ courses?
Is thee any chance i can skip second line and go into Networking admin?
I would appreciate any feedback on this.
Thank you
Please can someone give me some advise/guidance is to where i should go next in my IT career?
I graduated in 2004 with a 2:1 in Business/IT, I have been working in 1st line support in a bank for nearly 2 and half years. I would like to progress to the next step, would i believe is second line? Dont i have to do qualifications/ courses?
Is thee any chance i can skip second line and go into Networking admin?
I would appreciate any feedback on this.
Thank you
Comments
You really cant go from helpdesk to net admin, unless you get very lucky. Think of it this way, if you were the Operations Manager for a company, would you give access to the firewalls, core switches and routers to someone who has never logged into the console of a device?
Blog >> http://virtual10.com
Would you be able to advise me what qualifications i should be doing, there are so many?
Head over to the CCENT/CCNA forums where there is tons of great info. Stick around this website, it's an awesome place to be.
Blog >> http://virtual10.com
Blog >> http://virtual10.com
I ll get started ..
Thank you once again and I ll be sticking round for sure
I agree with my esteemed Australian Friend.
To the OP it's time to get Cisco certified.
CISCO Certified my friend like Ess and Turgon mentioned!