Been "Tasked" with being a SME for Cisco Call Manager

JockVSJockJockVSJock Member Posts: 1,118
Hello, well I've been asked by my supervisors to be a "boss" with Cisco Call Manager 4.3.

I've played with it in a test environment about six months ago, have a few MS Powerpoint slides and I am starting to browse a Cisco pdf called Solution Network Reference Design (SNRD).

I've also poked around on Cisco's forums under Collaboration, Voice and Video and there is a TON of documentation to wade thru.

Had a recommendation to hit Amazon up and buy a book. There are a number of books there and not sure where to start at or if this would be a good place to start, so I though I would get some recommendations here first before going forward.

***Freedom of Speech, Just Watch What You Say*** Example, Beware of CompTIA Certs (Deleted From Google Cached)

"Its easier to deceive the masses then to convince the masses that they have been deceived."


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