Resume for someone new to IT

I've been working on this resume,I changed the whole format to what was listed on the guidelines in the thread on it but I'm not much of writer when it comes to writing about myself. I'm trying to get some objective opinions, and I'd appreciate if someone would take a look.
Updated
Skills
Airport parking company
Field Manager
Dispatcher
Updated
Skills
- Proficient with Microsoft Office 2011: Excel, word, and PowerPoint.
- Familar with virtual machine software such as VMware.
- Troubleshooting and Maintence of SOHO networks.
- Installing and configuring of any operating system.
- Troubleshooting of PC hardware and software issues.
Airport parking company
Field Manager
- Handled any issues or complaints by customers or the staff.
- Ensured that all employees were doing their job and followed company rules.
- Ensured all toll booths were always running which included frequent troubleshooting of basic hardware in the tollbooths.
Dispatcher
- Took orders from customers and gave those orders to the drivers.
- Helped drivers with direction and routing.
- Responsible for creating new customer accounts.
- Ensured that trucks coming into the plant were weighted and correctly recorded.
- In charge of the physical records for the procurement office.
Comments
You have job experience, so take stuff from there like
Reliable IT professional with 2 years experience in supporting administrative and finantial departments to achieve this and that.
Skills in this and that
I would write experience below certs
then education
I would lose the "supervisory" skills
Instead go in detail below your job
workes in Acme CORP 2007-2010
Did this
worked with that
done this
helped in this
achieved that
etc
Responsible for managing 10+ employees and ensuring the location worked with maximum
efficiency.
Ensured the location worked with maximum efficiency?
How?
I think thats what I can point, again its my personal advice
There are people way more experience than me in here, they can probably drop better suggestions
If a class isn't a viable option, your school probably offers some sort of career services or resume workshop that should be able to help you out.
In Progress: 70-640, 70-685