Is This Normal?
I applied for an entry level help desk position at this small company. about a week after the corporate recruiter contacted me to setup a phone interview on the following tuesday. During the phone interview the help desk lead stated that my resume can qualify a higher position then the one i'm applying. She said she'll talk to her IT manager to see if i could be a candidate for that position. after phone interview she told me she'll have a recruiter contact me on setting up a face to face interview soon. 2 days after the interview i got an email from the recruiter stated that they have pursuit other candidate for the entry position and that they will keep my resume on their database for any future position. I went from a potential face to face interview to zero. is this a normal practice? i would prefer the interviewer tell me the true.