ITIL Intermediate Online learning - Simplilearn

Claire Agutter

Hi

I don't have any experience of Simplilearn, but with regard to your question about the courses to study - there are many combinations and your current role and desired future career path will affect what you choose.

As a rule of thumb, lifecycle courses are suitable for those who will manage/implement processes, and capability courses are suitable for those who will work with processes on a day to day basis (more focus on process activities).

You can take a mixed track which combines the two or stick to one track. Use the credit profiler here: http://www.itil-officialsite.com/qualifications/creditprofiler.aspx to help you decide.

Kind regards

Claire

Claire Agutter

Hi

The path you are suggesting looks absolutely fine - SS, SD, ST, OSA and CSI gives you cover of the full service lifecycle.

There isn't an overlap between SD and OSA but there would be an overlap between SD and SOA - is it possible that you have mixed these courses up?

You can double check on the credit profiler here: http://www.itil-officialsite.com/qualifications/creditprofiler.aspx

Enjoy your studies!

Claire