what happend with VMware certification support?

Hi all,
I've recently bought a promotional offer from VMware offering an online training for VMware 6 plus 50% voucher for the VCP6 delta exam. I've never got the voucher and after 2-3 support requests they simply closed my last one without any answers..
This is frankly inadmissible.
Had anyone else had issues with them recently? Smells Dell already...
Regards,
m.
I've recently bought a promotional offer from VMware offering an online training for VMware 6 plus 50% voucher for the VCP6 delta exam. I've never got the voucher and after 2-3 support requests they simply closed my last one without any answers..
This is frankly inadmissible.
Had anyone else had issues with them recently? Smells Dell already...
Regards,
m.
0
Comments
As for your Dell comment, we are independent of EMC now and will remain the same going forward - the ownership of voting stock changes when the deal goes through, but that's all.
Blog - http://vmwaretraining.blogspot.com
Twitter - http://twitter.com/vmtraining
Email - [email protected]
This was the promotion i've bought;
https://mylearn.vmware.com/mgrReg/plan.cfm?plan=68009&ui=www_edu
And i've taken this training:
To be honest with you i'm shocked by VMware's behaviors.
Cheers,
m.
Email [email protected] and [email protected] with all the details and proof of purchase.
Blog - http://vmwaretraining.blogspot.com
Twitter - http://twitter.com/vmtraining
Email - [email protected]
Hi Scott, i did indeed email [email protected] though never tried [email protected] / i'll give it a shot next week.
Thanks
To close that case, I've got a satisfying answer from VMware, indeed they issued me a voucher.
As i'm pesky when things don't work out well, i have to be grateful once they're sorted out.
Cheers,
m.