-
Is this a red flag for my internship
I started volunteering at a local religious order (a society of nuns, basically) in the beginning of June. I'm doing basic PC and Network support. It has been going well. I have been getting a lot of good experience: writing down all the office and room network port numbers, helping uninstall and deploy workstations and…
-
Where to start?
Hello all, new to this forum. :D Would just like to know where to start with all this. Am currently sitting at 21 years old with mostly manual labor job experience with some online marketing (web design) mixed in there as well. Recently I purchased the All-In-One CompTIA A+ Certification exam guide in order to pursue a…
-
Big Changes To WGU's BS IT Curriculum
If anyone would like to remove the Java courses from their degree plan, I'd recommended switching to the updated May 2014 track. -Here are the changes that I confirmed. TXP1 (2CUs) (removed) TXC1 (2CUs) (removed) TYP1 (2CUs) (removed) TYC1 (2CUs) (removed) BOV1 is going from 4CUs to 6CUs -These two courses will be added to…
-
Job offer for Poor me... First world problems
I have been pushing to become a manager for the last year. I finished my degree from WGU in IT Security and started looking for management jobs outside my company in April. Yesterday I received an offer to become a Manager at a casino. If I accept I would receive a 20+% base pay increase and 20+% bonus. Down side is that…
-
Why I am (probably) going to drop out of the WGU MSML program...
After much thought, I think I have decided that WGU’s Management and Leadership degree isn’t right for me. My first experience with WGU was with the MSISA degree, and I loved it (although there were some things I would have changed, I felt I learned quite a bit, and validated a lot of what I already knew.) I would divide…
-
Your shortest job EVER ?
I'll start with 3hrs :p I was working in Ireland for a while and applied for a Job in Dell Server Support. (that was like 10 years ago mind). They insisted on an MCSE 2000 which I was one exam short of. Because they said they wanted me the agency managed to convince them that I can get the remaining exam during my…
-
CS vs CIS vs IT major
I know this question has been asked and asked again on this forum but I am going to ask it again: should I major in computer science, information systems, or information technology? However, this time I am asking the question in a different way by beginning asking what major or majors would be best for the skills I want to…
-
IT job title search keywords
I’m trying to develop a list of job titles I should do searches on indeed.com, simplyhired.com et cetera. This is what I have so far: help desk, desktop support, technical support, IT support, PC support, computer support, Network Support, POS tech. What am I missing?
-
Cover letters
Hey guys, I had a job application I was filling out and it asked for a cover letter. This was the first time I have ever had to post one. Long story short do you guys include cover letters still? Or you leave them out on each application you fill out? Just trying to figure out is it still a good thing to do when filling…
-
Is a WGU degree valued less in IT employment in Higher Education?
I am graduating an AAS in Computer Information Technology from my local Community College. From what I have been told and read that it may not be enough to have an AAS, certifications, and a work experience; one day I may need to have a 4 year degree in Information Technology or Computer Science. With that being said, I am…
-
Did you make the same or less when going from contract to perm?
So I'm working on a 6 month contract as a Linux Administrator that will end in December. I like the job and there's a pretty good chance that I'll be offered a permanent position when my contract ends but a concern of mine is whether or not I'll be made an offer at the same salary that I'm making right now. I understand…
-
Not sure what's next !!
Hi, I am not sure guys what to do next in this ever-changing and evolving IT industry. I've been in the industry for 10 years and holding several certs from MS and Cisco since 2002. Although i have MS certs under my belt, i've only done 5% server admin work. Most (3/4) of my experience were focused on the internetworking…
-
Entry level jobs for New York
Hello everyone I graduated with a BA in networking in May. I have been throwing my resume out there but have not received any responses. I was thinking about signing up for a temp agency. How do you guys feel about those? Is there anything elce you would recommend? Im studying for my MCSA 2012 server exams so i'm trying to…
-
New Job Offer
Thanks.
-
Graduate Degree to Compliment Storage Career?
Not positive if this would be the correct forums for this, but I've recently started my career as a storage engineer and have fallen in love with the subject. I am thinking of pursuing a master's in the field. Do any of you fine folk know of, or could recommend, any online colleges/universities that are offering graduate…
-
Career Opportunities
Just need some advice with regards to making wise career decisions that impacts the future of my career. I received my first ever job offer opportunity on Linkedin just yesterday, but I am already employed (learner-ship) for 1 year and 5 months now and I have no serious complaints with my current job plus I still I have a…
-
Preparing for job role of Network Security Analyst
First a little background: Current job role: Managed Hosting Network Tier II Technologies: Cisco ASA A) VPN S2S configurations B) Access-list to control inbound and outbound traffic C) Configuring high availability for (2) cisco ASA's F5 A) Building VIP's and Pools for servers B) Installing SSL Certificate's (still kind of…
-
Finally: Probably most challanging job yet .. but the best one too
Just resigned ... New job : Senior Consultant (specialized on visualization) . Been a long journey but now I am finally out of any supported related roles and hit the road as Sr. Consultant. This will be a tough one but that makes it even better - love challenges. Company is a big shot here in UK in terms on VMware, in…
-
completely lost
INFO I've spent the better part of the past two years gaining certifications and will have my BSIT security in April 2015. I have an AAS in Networking Technology as well and at least four years of help desk experience. I live in the west USA. The certifications I got were: - CompTIA A +, Security +, Network +, and Linux+…
-
WGU: BSIT ND&M degree retired?
Maybe I'm missing something and correct me if I'm wrong here, but did WGU do away with the BSIT: Network Design & Management concentration? That's the degree I'm finishing up now (working on capstone project). I chose it because it was heavily Microsoft focused (sysadmin) and didn't contain all of the Cisco stuff that I…
-
Salary VS Debt
….Actually the question is not really IT job related, can mod please delete. Thanks!
-
Computer Information Systems.
I know that a Computer Science degree is more "valuable" to employers than a CIS degree. But CompSci mathematics is too hard for me haha. Im gonna do some interns and get some certs, hopefully I can land a good I.T career to get my feet in the door. Who else has a CIS degree?
-
Senior Systems Administrator at Bay Area's Fastest Growing IT Startup (san mateo)
Senior Systems Administrator at Bay Area's Fastest Growing IT Startup I'm actively recruiting for this and also a mid-level position. PM your resume if interested. I'm also interested in feedback on the posting since I am going through the process of re-wording our job postings.
-
Career advice
So I have decided after much research and experience shadowing others that I would like to go down the systems track. I know there's a lot of variations between what you could specialize in as a systems administrator or engineer but I would like to just get some opinions on what I should focus on initially certification…
-
Just accepted a job and getting ready to relocate
Hey guys, I live 8 hours east away from the Chicago area, and just accepted a job there by the o'hare airport. I was just looking for any advice or tips on getting a place to live there or living in that area itself. Any help would make you an amazing person, thank you.
-
Resume question
In my current job I started out doing rack and stack. Over the last few years I've slowly gained additional responsibilities and do network admin and systems admin related tasks. I rarely do any rack and stack work now. I've also switched buildings and managers a couple times so I'm wondering if I should somehow separate…
-
employment opportunit
hi guys/gals, Due to the family reasons, I am looking for an employment opportunity as Desktop support technician in Baltimore, and Washington D.C areas. I currently do work for Touro College University as desktop support/system administrator in Brooklyn, New York city. I submitted my resume on the dice.com, monster.com,…
-
asking for a vacation right when you start?
I may be in a dilemma, i may be taking a job soon, however I have been planning a vacation to disneyland since January. If i accept the job should i mention my vacation asap and how long i've been planning it? it wont be until September 21 so that should be enough time right? I just dont want them to think i need a…
-
Can a Comptia A+ & CCNA certification help me land a decent IT job?
Hello, I'm new to the forums, and the industry in general. I'm trying to merge from telecommunications (* cell tower troubleshooting / construction *) to it / networking. I was planning on finding work as a it tech (* uncertified & low paying *) while I study & get certified in the certs listed above while taking part time…
-
I graduate in 3 days from Texas A&M Corpus Christi - what now?
So I am graduating with a bastardized Applied Science IT degree from Texas A&M Corpus Christi. To be honest, I wish I was graduating w/ a Degree in CS: cyber security track. After 8 long bitter years of essentially going to class, piecing together a degree with classes I could barely get because of my schedule and ofcourse…
-
Is an IT career a bad decision?
I'm looking for a little advice from those with experience in the IT field. I'm 33 years old and thinking of attending WGU for a bachelors in IT-security. I have no experience. I would get a cert to get into the school. My concern is that by the time I graduate I will be 37/38 years old with no experience. Yes, I will have…
-
Job title?
I currently work as a Help Desk Specialist. However, this includes going out and doing all the things that the Field Technicians do, except without the title or the pay. There is a lot of little stuff that has happened as a result of this, me being expected to keep up with the jobs of both titles being the major problem. I…
-
Negotiating a job title
Anyone have any success doing this? I am about to take this position with a small company and they seem to be flexible on the title. The job is listed as a business analyst but there is more to the position than just requirements and analysis. There is design work both architecture physical and logical and other components…
-
help needed for job application
Hi,I am an IT graduate and recently applying for a service desk role, I've came across few job questions that I have not much Idea about. This role is a service desk role and since i don't have much service desk experience I am having difficulties in answering them and thought if anyone could share their experience and…
-
I have a working interview next week. What should I do too prepare?
Hi guys, I have a working interview next week for a System Admin Helpdesk role, and I'm not entirely sure what I should do to prepare. Here is the job posting. You make our clients’ computer-based technologies run smoothly from our remote “home-base”, and if there’s a hiccup, you patiently walk them through the solution.…
-
Interview mistakes...
Posting this so I take responsibility here and never do this again! Being late! Do not leave 45 minutes of what would be a 50 minute minute drive because you know you will be on time; leave over an hour early. GPS may (will) fail. Directions may be need to be figured out again and what you thought would take 45 minutes…
-
Internship Advice
Hey everyone! I recently landed an internship working in a data center for an insurance company. When I took the position I was sold on the idea that this position was a stepping stone into the company and would provide a great deal of experience. However, I'm coming up on my 4th week and I having a hard time seeing where…
-
Side Jobs
First of all, sorry if this is in the wrong area but I am wondering who here works a side job? Meaning something that you might dabble in like a hobby. Example: A network engineer doing desktop work on the side. I ask because I have done this type of thing in the past and it was a nice little side hustle.
-
IT burnout, Physical Therapy possibility?
So as most of us know IT security has a high burnout rate in the government. Well I have reached that burn out threshold and am considering training for another career. I was talking with a friend who is on track to becoming a physical therapist and was wondering what you guys thought of such a transition. I have a BS and…
-
WGU, how long does transcript eval take?
I applied for WGU several weeks ago and got all my transcripts sent over, except one. I don't know if the b-team is working over the summer but one place couldn't find a transcript for one single class. So I asked for an exception and filled out the form. How long should the eval take? I am worried they are going to come…
-
Post experiences about Capitol College
As of right now, I believe to have narrowed down my decision on graduate school to Capitol College. However, I do want that extra push from you all, who are much more experienced and educated than I am. Basically, I want to hear the opinion (good/bad/ugly) of those of you who have gone to Capitol College, and your…
-
Is it Worth It?
So I have officially accepted a posistion at the pentagon as a help desk agent, and I have a start date of 7/21/14! It'll be more or less the same as what I'm doing now. I am currently looking for somewhere to live. Most likely a 1BR appartment. Anyone have any tips for first time leaving the nest?
-
Salary Question, Job Interview Thursday
Hi everyone, I would appreciate some advice about salary for a job interview I have coming up this Thursday. A little background info about me: I've been in IT little over a year. I'm currently employed at a large law firm as an intern in their Deskside Support team. I troubleshoot hardware, software, LAN related issues as…
-
Wah
how do you find WORK at HOME IT jobs that pay well? something better than support.com
-
Anyone have experience with phone interviews with google?
Recently I have applied for the google summer IT internship, it is not their usual programming camp up there in Mountain view, but for general networking and IT support within the company. I have already been scheduled for a 2 hour long phone interviews with some of their team members. I know that I can not share any…
-
Part-time remote/after-hours jobs
I am returning to school in the Fall and by then should have Linux+ and CCENT. I'd like to gain experience while taking courses, however most of my classes will be in the mornings and I can't commit to a full-time gig. I was wondering if there exist part-time remote/after-hours networking (NOC), Linux, or data-center jobs.…
-
Applying for Internships
Hey guys i'm about 6 months away from finishing my second IT degree. My first degree is an associates in Network Engineering and my second which will be a bachelors in Cyber Security. I am currently studying for my Security +. I was taking a look at my resume and besides the other two associates degrees I already have I…
-
WGU vs WGU [State]
So there is WGU and then there are state specific WGUs, ie, WGU Tennessee - Online University Tennessee They both appear to offer the same classes. What would be the difference in enrolling in one over the other? Can you perceive any advantage to one? I posed this question to my enrollment counselor roughly a year ago but…
-
helpdesk/technical troubleshooting to linux admin/shell scripting role?
Hello, I am a graduate in electronics completed 2011.Now i want to get into IT.I am from India but the problem is nobody will accept 3 years gap .I was wishing to go to programming line but companies in bangalore,India want freshers of 2013/14.Its like this i have worked in technical support in 2 companies for 3 months…
-
Resume Critique please
I have now completed the certs you see over to the left side, and i'm still stuck in the same non-IT related job i've been at for the last 6 years.. i've been on and off looking for a new job ever since I completed the A+/N+ duo, going a bit harder at it once I got my Security+ done and then tapering off a bit once nothing…
-
When pay is rarely disclosed. How do you avoid seeking jobs below your pay grade?
It always has seemed goofy to me that pay levels are such a taboo subject. Rarely disclosed in the beginning, and usually not negotiated until an offer is made. However a major problem is, in general, different companies can have radically different pay levels, even for the same title. I've worked in a position before…
-
Executive Order 13495
Anyone familiar with Executive Order and how it pertains to DoD contractors and sub-contractors? Reading it, it sounds like the winner of a DoD contract is required to offer the job to the former incumbent before it can offer the job to anyone else. Nondisplacement of Qualified Workers Under Service Contracts | The White…
-
Tenure versus higher $$$
What do you all think is more important? Gaining more tenure (e.g. more years on the job) or quitting and taking on another title with higher pay? That's after being in the present role for just 1 year.
-
help desk quickpost
I started a helpdesk job about 10 at 28,000 a year - 9 months of prior experience as a chat agent for a School Management System. $10/hr - A+, Network+ are the only certs that I have. We are a outsourcing company so I do a bit of everything from Exchange VPN Cisco Sonicwall PC support Software support Windows server 2003 -…
-
Anybody else work in a place like this?
Answering phones all day, co-workers who sleep during down time, sitting all day without interaction except for the rude user on the end of the phone, and 2 timed 15 minute breaks and lunch. I'm trying to get out of here ASAP.
-
Accepted an offer today!
One day short of six weeks since I left my previous job, I accepted a new job on the service desk with a pretty awesome company. Interestingly, it was the job I mentioned in this thread. Mentioned the people I spoke with before, I got a call two days later. Did the interview last Friday. The HR lady called me yesterday to…
-
Resume Critique
Hello everyone, I'm new to the boards here but I've been searching around and reading a lot of good info on here. I recently started applying to entry level help desk jobs and entry level computer technician jobs but I haven't been getting interviews or call backs. I currently have zero experience in the work force but as…
-
Government vs. Contractor vs. Private companies for IT professionals - pros, cons?
For those who work in either sector, can you chime in and tell us why you like to work for Government or contractor or private owned companies? My husband was in the military but didn't get to retire so he would like to buy his time back by getting into government job. However, government job will pay less than private…
-
outsourced question
How do you guys handle the interview question of why you left your last company or wanting to leave it, which might be on the application as well, when your department was outsourced?
-
How is a help desk position valuable? And what can you expect?
I've never yet worked IT, currently getting my entry level certs. I've heard many times that help desk is a great entry level stepping stone, but i'm having a tough time understanding why? Now granted, I don't have much of an idea of what it is really like, however I had a friend who worked help desk, and he said they…
-
Which entry level positions should you seek, and which should you avoid?
I realize much of this can vary from a number of factors, and much is opinion based, but just looking for some general input. For someone just getting into IT, without experience, and just some basic certs, what are some of the best positions to try and seek out to have the greatest odds of landing a position which is…
-
How to tell my employer to pay for my "unofficial" work
Since mid June, I've been meeting with the CEO of a company about brand new services they are going to provide, services which I will be responsible for. During this past month I have been spending lot of time researching the market, thinking which services we're going to provide, etc. The CEO is going on vacation in few…
-
First 3 Months in First IT Job
Hi Everyone, I don't post here much, just scroll a lot throughout the forums. However, I can remember a time when I would read over the posts of other members feeling hopeless they'd never get their foot in the door and me feeling the exact same way. I owe a lot to this forum, and it has been a tremendous help to me and my…
-
Question about the different roles in security
I'm researching different roles in IT Security and wanted to know from some members on TE what roles in security do you have and what responsibilities. I did research myself but I would like to get more information on the roles other than just the titles. I'm trying to plan a a way to break out of my IT Auditor role as I…
-
Top Secret achieved finally :)
Geeks, Well yesterday I checked into the security office at my building in Norfolk, VA and found out I finally been cleared to a full TS which the investigation started during my time at the NMCI Hell desk for 9 long months. Anyways I plan on taking my net + (next month) and sec + (sept-oct) and was seeing if in yall's…
-
Go JumpStart
I am wondering if anyone has information in regards go this IT recruiter. Im from new York and it just finds fishy. I'm looking for an entry level position. Just want some insite, the website also looks a little suspect.... Gojumpstart.com. thank you
-
College for just Gen Arts??
So I have a year left in my current contract with the military and I am looking to get as much credits as I can before I get out. Since I am in Korea, I have no choice but to do the Distance Learning program and I plan on going to a "B+M" school once I get out. I am looking to settle in the Arizona/Phoenix area since ASU…
-
Need Advice: For Profit or Private Not for profit university?
Hello. I'm going back and forth on this I would like some advice particularly if you have knowledge of what employers or HR folks are looking for or how they view degrees. Currently I am enrolled in an online program at a for profit university that is regionally accredited. All Gen Ed are about to be completed and I will…
-
Exelis-Kuwait
Has anyone ever work for Exelis in Kuwait or Afganistan? And what was your experience?
-
Starting WGU - July 1st - BSIT: Software Development
Anyone else starting the BSIT software development track in July (first month they are offering it)? I'm only transferring in with 20 CUs due to a lack of an Associates degree, and all my certifications being as old as dirt. Anyone have any clue how WGU handles cases were you can take an upgrade exam, that *might* clear…
-
Getting my first IT job! Need advice
Hello everyone!!! What I really want is an advice.. I have an AA in networking engineering plus MCP / MTA / CCNA certified, still working on my bachelors degree. I been working in the same company for almost 6 years running different titles but non of them are related to my studies do to the fact that the IT department is…
-
Self-study path to DBA
I need to advance beyond my current help desk role, and I'm thinking a DBA position is where I want to end up. What training is most relevant to a DBA's responsibilities and duties? I know experience is king, but I need something to study in the meantime. I think getting a MCSA in SQL Server would be a good start, but I…
-
Does Anyone Have An Management Information Systems Degree?
Just wondering.
-
Advice on my College Curriculum & career choice.
In the fall I am going to start an associates degree at my community college titled Computer Network Engineering. My question is, in addition to my degree, what else should I study for on my own time? I also completed my Associate of Arts degree in the spring, this degree allows me to transfer to a university if I need to.…
-
Copy technician career advancement?
So I interviewed today for a copy technician position at a major international printer and copier corporation. The interview went great and I think I have a good chance of being offered the position. But before I think about taking the job, does someone with experience in the area know if there would be any mid-level…
-
What would you do? Offer from nowhere
So as many of you know I recently have changed jobs 2 times. I went from a MSP to corporate (October 2013), the corporate relocated and 3 months later I unfortunately had to find a new job right away which is where I am now and have been here for 7 going on 8 months (Jan 2014 - Now). A previous co-worker of mine just…
-
Going to a Jr level position to enter a new field/niche?
I've been trying to move into the infosec field, I've been a sysadmin for awhile. I made a connection with a company over linkedin that has an information security analyst position open in a good company, highly rated, sounds like good growth potential, vs where I work now I'm the single IT guy doing everything. when I…
-
Security services that can be outsourced
We are in the process of deciding which services we're going to provide to our clients and I'd like to know your opinion about which security-related services do you know and consider that can be outsourced, i.e. security services that we can offer to our clients. Pentesting, auditing, forensics, SIEM installation,…
-
How to get a Mid level IT Role beyond tier 1-2
The IT field is my dream. I have experience in help desk for 7 years but have been out of IT for 2 years and I see idiots or unskilled People who lack the knowledge and skill get hired and I got passed on for help desk and desktop support, junior administration. Why hire a under qualified person but when you have…
-
How does one "break" into the IS Security industry?
By 2014, I'll have my B.S. in IT Security from WGU and will hopefully have the C|EH and SSCP alongside my Security+ and CCNA Security. Basically, I will want a job that can contribute towards the 5 years required experience for the CISSP. I would like to get into the industry as soon as possible. What type of entry level…
-
CityU of Seattle MS IA program
Since everyone else is talking about school today, anyone ever been through this program?
-
Newbie observations
Hey guys, I just graduated from high school and was wondering if I'm right about a few things: 1. Network engineering is a better field than software engineering because it is not a "dead end career" and because of the possibility of attaining a CCIE (big bucks). 2. It would be wise to go from high school to WGU because I…
-
Getting Started
Hi All, I have a BS in Information Technology with an emphasis on Networking and a minor in InfoSec. I also have a MS in Information Systems. I don't have any relevant experience yet and I am having the hardest time getting my foot in the door. Any suggestions/recommendations on what I can do to get started? I really want…
-
What certification/ training skills move me beyond help desk/phone support
I have been a help desk contractor for xbox live, FedEx application and web support and time warner cable tech support which all are heavy call center phone work with some chat and email support. 2 year degree in computer support specialist and tech school graduate in networking. I am trying to learn some new skills to…
-
Degree vs IT certification
In IT field you hear certifications are like Gold and even better valued then a college degree. Is that really true? I have a tech school trade in computer networking and as well 2 year degree in computer support. Certified in A+ and Net+, those certifications really are just fundamentals and not job getters at all. My…
-
Potential job offer
I have an offer from what seems like a decent company for a system administrator position for a medium sized company. I like the benefits package and I might get to learn new technologies too. I'm currently working in security compliance right now and even though I believe the position is good, the benefits leave a lot to…
-
Linux Telecommute gigs (link inside)
I seen this and thought I would pass this along. A2 has a good rep around here, these seem like legit tele jobs. The analyst positions don't say they are telecommute, but they are. Tier one is about 12.50 an hour w/ benefits. A2 Hosting Career Opportunities | A2 Hosting
-
What Skills Are Most Valuable?
Hey guys, I'm from the UK. I'm currently working in a dead end job that isn't IT related. In my spare time I'm learning web design, but I've started that a few months ago and have just finished learning the basics of HTML and CSS. I want a job in IT but realise I need to learn the most valuable skills before I can…
-
Greenwood Village Colorado
I am going through an interview process with a company located in this township in Colorado. I plan on doing some research now, I was hoping someone could offer some opinions. I've been to Colorado before, but never the Denver area. Colorado Springs, Greeley and Ft Collins.
-
Anyone know of a good recruiter in the Denver Co area?
Just wondering if I could piggyback off one of your connects. I don't care for shooting in the dark, you never know what special recruiter you may get.
-
Why does network engineers also study about linux or red hat?
Hi, I just want to understand why CCNA(or any other networking cert) and a linux or red hat is a good combo for a network engineer role??
-
Justifying / Defending certifications?
At this point I want to become viable enough for entry level help desk support with a path to a junior role in either networking or systems admin. I only have about ~3 years of doing external end-user technical support at the moment, but this doesn't seem to translate very well to an enterprise environment supporting…
-
desktop support to help desk
If someone has a desktop support job and changes to a help desk job then later wants to go back to having another desktop support job, would it hurt their chances by having changed to help desk? Will someone be more likely to hire someone now doing desktop support or does it make no difference since the job are some what…
-
MS ISA: WGU vs Capitol vs DSU
I've nearly completed my B.S IT - Security at WGU, and I'm considering getting a master's degree in Information Security Assurance from one of the above three universities. My deciding factor for this degree isn't cost or speed at which I can complete (although cost is definitely an issue), but rather, I want to go through…
-
Narrowing down Master's program choices
I've looked through all the online and B&M MSIA (or equivalent) programs that I could attend to in person (I live in Maryland), or would be interested in pursuing via DL. I know certifications and experience are more important than a master's degree, but I don't have an IT background (I do intelligence work in the…
-
Need advice on what I can do for my degree. Please help.
Hi, I am currently doing a bachelors on Computer Engineering Technology and minor in Computer Science. I am on my second year and would like to start getting certifications and other things needed to get a job that will take me where I want to go. I would like to go into security and hacking, but I don't know where to…
-
Starting MS: ISA at WGU on September 1st 2014
Hey guys. I was juggling between attending a local B&M school, DSU's IA program, and WGU's ISA program and I have decided to proceed with WGU in September. Any advice or tips that others who have graduated/currently attending would like to share? How would you rate your experience in the program? If I wanted to, could I…
-
Does working in a wireless customer care call center count as help desk experience?
Before going back to school, I worked in a AT&T wireless call center providing billing and first tier tech support. The billing part is pretty simple because people called in with "my bill is too high" or "I can't pay my bill today." However the tech support side included helping people with not being able to make calls,…
-
Pondering the idea of maybe becoming a computer teacher of some kind, need advice
First, I'd like to tell you guys that I'm studying for my ccna R&S and so far so good, and will continue to work on my ccna studying at my local vocational school where I got interested in networking. I'm on break so i'll be going back next month for the second semester. After I'm done with the course in december I should…
-
Desktop support experience vs. help desk??
Let's say a company is going to hire a new desktop support person. Are they more likely to hire someone with one year of desktop support experience or someone who has 2 years of help desk? What if they had 5 years? Thanks!