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Planning to give ITIL
Hi I have about 15 years of experience in IT and now looking to add some professional qualifications, I dont have and since I am planning to apply for managerial jobs I am looking to do ITIL. Just had few questions in mind before I actually take the plunge 1) How many days would you need to prepare 2) Which is the best…
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ITIL Practioner
Dear All I want to start a self study and apply for ITIL Practioner exam. Please who can help me with relevant documentations and advices . Thanks
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Simplilearn: Any experience?
Have any members here ever dealt with Simplilearn? I'm interested in the ITSM training.
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First Certificate Ever... ITIL Foundations!
So having recently found Techexams.net and having some time on my hands while looking for a job after moving from the UK to NZ I've decided to jump into the world of Certifications. My first Cert I've decided to go for is ITIL Foundations. Today I signed up for a 7 day free trial with CBT Nuggets and I'm 2hrs into watching…
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MALC passed
I've passed the MALC exam on Saturday via Peoplecert online proctoring. Previously I had sat the F and SO, SOA, RCV and PPO exams in a paper-based manner (via Exin) so I had some concerns about taking the exam on-line (I got afraid of not being able to underline the important words in the Question Booklet and to take…
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ITIL online training????
Hi All, I am looking to purchase online training to pursue my ITIL foundation certification. Ive been looking at a few places like pink elephant, thought rock and itiltrainingzone. Before I selected I Wnated to check in wth the folks here to see if anybody ahd any recommendations or experiences with any of these companies.…
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Unable to pass ITIL MALC
After working so hard and study still couldnt manage to pass ITIL MALC. This was my first attempt. It's more frustrating because I scored really high in MOCK exam papers so I was very confident that I will be able to clear. But luck isnt in my side. I have read some forum posts where some people said that its easy and some…
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ITIL Foundation passed and self study notes and ideas for others.
At the end of March I passed the ITIL Foundation exam via exin.com (online). My preparation of self study involved information from a few sources if it helps anyone in future here is a list and some notes of useful resources I used. Following a bit of research I signed up to an account on the Udemy web site and my first…
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ITIL FOundation - Passed
Team, I took the exam yesterday and passed with 90%, I would say that most of the questions were not as difficult as I thought, but again I have over 20 years working in IT as an engineer and as a manager. My main resource was "[h=1]Passing Your Itil Foundation Exam (Best Management Practice) [COLOR=#555555 !important]3rd…
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ITSM and IT Foundations
Hi there. Was able to borrow ITIL for Dummies off of a friend a bit on a whim. What is the relationship between ITSM and IT Foundation? Thanks.
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ITIL MALC case study
Hi, one doubt: the MALC case study is always the same for every exam? I mean is it the Bank one, that you can find in Axelos Sample? Thanks, Michele
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Passed ITIL v3 Foundation 2nd try.
Here was my experience with ITIL foundations. Before I took the exam the first time: I read this form about what it took to pass and what others had done to pass. I also read that there was a 95% completion rate with a 65% min requirement to pass. I maybe spent 10-12 hours studying for this exam, 7 of which was watching…
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ITIL v3 or PRINCE v2
Hi all, I understand what they both are, and that ITIL is mainly IT focused; however, i am unsure as to which one of the two is more beneficial IT wise. Do they cover the same sort of practices? any help is appreciated! im a nub'e here lol.
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Only ITIL MALC left - best online ways to take class and exam?
I currently have passed all of the Intermediate exams (ST, SD...) and I only have MALC left. I had planned on taking MALC with my current company, but I am not going to be able to use the classroom class with my current company as I am changing jobs in early June. My question is - can I take MALC online, and if so, who are…
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Passed ITIL Foundation last month
Hey! I know it's customary around here to make a post when you pass an exam to tell people what study materials you used, so here's mine. I used the Liz Gallacher and Helen Morris ITIL Foundation Exam Study guide, pretty much exclusively. I took the test online through PeopleCert, which was easy to deal with. I found out I…
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Need reading material for exams after foundation
Hi All, Passed the foundation exam a while back and now looking to do some more ITIL exams.. currently working in service delivery and would like to specliaise in change management/incident management and then get intermediates under my belt.. Question is for the BCS exams such as change management and incident management…
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ITIL study guide and notes
Hello all, I want you to help in studying for ITIL. I have ordered: ITIL Foundation Exam Study Guide. How long should I study for this exam? Everybody says it is an easy exam, should I remember each and every word in that book I purchased above? People say get ITIL dumbs... is it worth it to get exam questions ****? Should…
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Appearing itil intermediate exam - how to arrange of my own ?
Hi All I have done a few intermediate courses ( including exams ) arranged by my current organisation but recently due to cost cutting, similar sessions & exams are not funded anymore. Could someone please tell me what are the best ECONOMIC & EFFECIENT ways to do the intermediate trainings and certification exams of my own…
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Any links to ITIL F practice tests ?
Looking for any practice tests out there for foundations
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Passed ITIL Foundations 4/7/16
First time poster, long time lurker. It had been almost 8 years since I had last taken a certification exam. I wanted to get back in the game since the contract I work on ends this year. After some research and asking my program manager for career advice I choose ITIL Foundations. I knew nothing about ITIL when I started…
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ITIL 2011 Foundation :Cost in India
Hi, I would like to know how much the ITIL 2011 (Foundation) will cost in INR (Indian Rupees) Thanks,
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Passed the MALC and became an ITIL EXPERT :)
phewwww. I've been thinking of doing this course since December and I thought it will take me around 6 months to study. from everything I read here and elsewhere on the internet I thought I was going to be the hardest. but NOT AT ALL! I found it to be the easiest of all. having only one case study to think about was very…
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Passed ITIL Foundation Exam 2011
Hi all, Passed my ITIL foundation 2011 exam on Friday 30th January. Very pleased with result. I used the following resources: ITIL Foundation Exam study guide by Liz Gallacher and Helen Morris - excellent book CBT Nuggets ITIL updated for 2011 edition Micheal Shanahan - good resource Overall got 92% in the exam with these…
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ITIL Service Operation exam - my thoughts after taking it
Hi, Just took the online exam for ITIL Service Operation. My training provider was Simplilearn and my experience with them was generally good. For an Indian company (no offence) they have amazing customer service. The training itself (online) was mediocre at best (simple flash presentation with a guy reading every other…
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Passed ITIL® Foundation Level 9/6/15
Finally took the exam today (online-proctored on PeopleCert) after taking training up to Expert Level last fall. Scored 36/40. I used CBT Nuggets training videos to refresh on some topics/definitions but the exam was pretty easy.
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EXIN ITSM Foundation Bridge Exam
Hi folks, I received am email from EXIN a few days ago, offering me the opportunity to sit for this exam. I have the ITIL 2011 foundation exam done so I only need the bridge exam consisting of 20 questions where 13 correct question (65%) is required. They provided the links to download the following: EXIN IT Service…
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Exin or Peoplecert
Hi, Sorry for the flood of questions, this is the last one ... I followed up on the response from Claire Agutter ... thank you Claire ... and was wondering: I am trying to decide between Exin and Peoplcert. Does anyone here have a preference or a "should avoid" thought. I am hoping both are good and I can just base my…
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Questions Help Please
Hi, I wish to take the ITILv3 Foundation exam and find myself a little confused (nothing out of the ordinary) :o ) 1) I went to Exin site to register because I wish to take the exam from home .... Exin anywhere. First hurdle was the registration process. They are requesting my "date and city of birth"? A little confused by…
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Itil malc exam - appearing in 3 weeks - need help
Dear All Thanksfor all the support so far. I have completed SOA & RCV by end of 2015 and now completed OSA (Feb2016) & PPO (March2016). I have now the MALC training & exam in 3 weeks time. Since ITIL MALC is very hard so I want to just do some self study and preparation + practices before the actual training starts. Pls…
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Passed ITIL Foundations!
Studied about 3 weeks or so. I have a tendency to over prepare so this time since I had read it was one of the easier ones (especially after VCP-DCV and PMP) I decided to just go for it. Preparation was CBT Nuggets plus some stuff I found on here and memorizing a few of the things that required it. I probably could have…
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ITIL practice questions
can anyone point me to ITIL practice questions(not brain ****) which may help me guage the type that could come up in exam? thanks
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How do I receive my ITIL v3 Foundation hard copy?
Passed the exam over a month ago and still have no received any hardcopy in the mail. All I received was a score report at the testing center and I authenticated the score. What now?
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Passed MALC - this was the hardest
Passed my MALC exam today. This was a though one, Passed with just a couple of points. I've followed almost all my courses through Gogo and reading the books. I have followed the Syllabus found on Axelos Pages. I live in Norway so also the language can be a little hard in some questions.
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Who owns (and verifies) ITIL certification?
I'm thoroughly confused on who the owning body is for the ITIL certifications (and who would be the ones to verify them). Is it APMG, EXIN or Axelos?
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ITIL Service Operations
Hello Board. I am looking to see if there any resources / study material besides the class room / online training on Service Operation?
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ITIL v3 Foundation level certification price
Hello, I am planning to appear for ITIL F v3 certification end of this month. I am confused with exam fees. Searched over internet but different exam providers offer different prices. One of the exam providers I found is: http://www.register.prometric.com/Exam.asp with 155 USD. Can someone tell me the exact exam fees for…
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Very worried about EXIN Anywhere results...HELP
I sat the ITIL Foundation exam with EXIN Anywhere and received my a unconfirmed result which said I passed. But I'm wonder if I committed various violations accidentally. At one stage you have to take a picture of your ID which I did, but after repeated failures of getting a clear picture I left the room to try to sort out…
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ITIL OSA Upcoming exam. Concerned bcoz 2 sample exams are easy compared to real exam
Hi All I will be appearing for ITIL OSA exam in next 2 weeks. I need some serious tips for the exam. Last time I had RCV (passed in 83%) but the questions were very tough. Looking at the pattern, I am very much concerned if I will be able to make it. And to make it happen I need the sample exams (other than the 2 available…
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MALC exam - How difficult due to the other?
I've now finished the four capabilities exams. And started studying for MALC. How though is this exam due to the others? Does anyone want to cheere thair experience. I live in Norway, so it had been interesting also to know if english is your first or second language. I think some of the questions have been more difficult…
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ITIL MALC Training Provider
Hi, I am done with all intermediate ITIL exams and left with the MALC now. Can anyone recommend an online training provider that makes it easy. I heard the exam is very hard and needs well preparation. Thanks :)
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Concerns after sitting the exam with Exin Anywhere
I've just sat my ITIL exam through Exin Anywhere and passed with 37/40 (93%)... but unfortunately I had an unexpected guest knocking on my door during the exam! I ignored it at first. but they persisted ...I had to shout out "Just a minute" and am now concerned that this incident will rob me of both my exam result and…
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ITIL foundation passed
Took my exam about an hour ago and scored 80%. Overall the exam wasn't bad. If you study and prepare for it, shouldn't be a problem. Prep exam materials -The ITIL foundation essentials(The exam facts you need) by claire Agutter and ITIL video from pluralsight. So excited because this is my first certification since i…
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ITIL Foundation Level
Hi! I'm Brazilian and I have a question about IT certification. Here in Brazil, there are many companies that sell courses on level foundations of APMG and EXIN (mainly self-study format or "online"), but I don't find as many in the USA and the EU. Is there demand these certifications in the countries of you? You need the…
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ITIL Intermediate - Lifecycle (Service Strategy) exam
Hi All, I have started to study for the ITIL intermediate (Service Strategy) exam. I am doing the GoGo ATO complementing it with official study guide ITIL book. My targets are to complete the necessary online training by watching the ATO for round #1. Then read up on the book as round #2 followed by watching the online…
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Is this enough?
Hi everyone. I'm planning on taking the ITIL Foundations test this Friday and am getting the usual test-time jitters. I've read the book by Liz and Helen, done the chapter quizzes, and have taken a couple of practice tests (the Sybex test and sample papers from Axelos). I tend to score in the mid 80's on the practice…
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ITIL foundation exam practice exams
Hi All, I am new to this forum and am planning to take ITIL Foundation exams next month. I request the other members to provide some good links to practice exams. Thanks&Regards, ITIL2016
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ITIL Lifecycle certificate - exam only
Hi there The company is work for are putting on an internal course that provides the required knowledge to take the ITIL Lifecycle Certificate (in this case for Service Transition) exam It seems difficult to find test centres that do the exam only: Is it possible to just do the exam only for this Lifecycle certificate? As…
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Is my ITIL foundation still valid?
Hello I hope someone can help me with this. I would like to do the ITIL intermediate service transition exam and have been told I need to bring my ITIL v3 foundation certificate. I passed the ITIL v3 foundation exam around 2007/2008 - It was definately v3. Is this version still valid? Also, I dont seem to have the…
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ITIL Foundations basic question
Greetings. I recently started a new job, and my employer will send me to an ITIL Foundations course next week; the course begins on a Monday afternoon, and goes through Friday morning, at which time we will be tested. My questions: 1. With only a week, what should I be reviewing as preparation, with not much time to go out…
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Passed ITIL foundation, next step
Hi, I have passed ITIL foundation exam yesterday and the score was 90%. I only studied for 4 days and after finishing reading I started the practice tests from "ITIL foundation exam study guide" by Liz and Helen. I found out that I was only getting around 70-75% on those tests. So, I was a bit worried whether to postpone…
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ITIL service operation
Hello everyone, Sorry to start a new thread but i thought of doing as other threads were mixing different module discussions all together. I am starting on SO certification on self paced learnjng, would like to hear your experience and any tips to pass through this. How many hours of study i shall be looking for?
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ITIL Service Strategy 2 Sample Tests from Axelos comparison to Real Exam
Hi, I've completed my training course and have passed both sample practice tests. Sample Test 1: 90% Sample Test 2: 80% My question is, how difficult are the real exams compared to the sample tests? Cheers, Ben
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Passed ITIL Intermediate OSA 40/40
A few hours ago, I passed the ITIL Intermediate OSA exam. I scored 40/40 and did it in 35/90 minutes. I don't feel like I over studied. The amount of preparation only made it easy to see anything that wasn't ITIL aligned or otherwise off-base to seem obviously out of place.
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Passed today
Today I passed the ITIL V3 Foundations exam with a score of 85% Observations : 1. If you have spent most of your time in the government IT sector then the test is almost intuitive. Or if You were lucky enough to work for a company which implemented ITIL. 2. Exam was not "Tricky" , but you do need to understand exactly what…
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Question after passing ITIL Foundations exam
My question is this.. I passed the exam this morning taking it through peoplecert and I was able to print out a results page at the end but I noticed on the page it doesn't even have my name listed on it and also it says the results are provisional until final verification supposedly within 2 business days. Is there a way…
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ITIL Practioner - Qalification Scheme has changed?
Axelos says there are 4 levels to the qualification scheme.. But the website shows 5 levels.. There is a new one called ITIL Practitioner. Does anyone know if this is required before the intermediates yet? https://www.axelos.com/qualifications/itil-qualifications
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Pursuing ITIL v3 Foundation next - recommend me some good materials to study with!
Title says it all, I'd read somewhere that Claire's material is pretty essential. Anything else needed or would Claire's book be all I need?
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Took OSA TODAY AND BOMBED
i took the OSA today with Exin. The cost was $275.00 us. i scored a whopping 30%. There is no way in my mind to take this test without using scratch paper which i confirmed 3 times with EXIN is not allowed for the online exam. Given the time spent studying for this test and the number of tests needed to get to Expert I may…
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Verify I passed
I passed ITIL Foundation on Dec 15 and never received and email or anything in the mail that I had passed. I also went to the website and typed in my candidate ID in the "Successful Candidate Register" and nothing shows up? I would like something to upload with my resume. I do it with the CompTIA certs. Any thoughts on how…
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Scratch Paper for Intermediate Exams
Are you allowed scratch paper for the intermediate exams? I saw several places yes and when I emailed EXIN they said no.
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Intermediate training recommendation needed
I am looking for a good online training resource for the intermediate exams. I bought one package and its not to hot. I did it based on recommendations I saw on here. The video looks like it was done in the 90's and there is basically no support material to use to study with. Any suggestions is appreciated.
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Intermediate Exams
I was just curious why the majority of the posts here are on Foundation and not much on the other levels. Is no one doing them or is there another website for that?
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Passed my ITIL Foundations 14-12-15
This is my first of a long list of certificates that I wish to gain.. so glad it went well and a good start to my list, here's hoping they all go as easy! Passed with a score of 84%, lower than I had hoped however was well above the pass mark. The exam didn't take much time, they gave me 1hr however I was done within 20…
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Feedback on Axelos ITIL Professional Development Program
Hi, Has anyone signed up for the Axelos ITIL PDP? If you have, I would like your thoughts on the value/benefits of signing up. Thanks.
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Finally, cleared ITILv3 Foundation!
Passed today, and happy to have earned the last cert of the year. :D
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Good practice study exams for ITIL Foundations?
I have taken the practice exam from Practice Quiz: Free Exam Prep, Review and Practice Tests this was very straight forward and I feel it represents what I have studied and to the level that everyone suggests the test is. I also took the exam from ITIL® Foundation and it is full of BEST answer and 1,2,4 are correct or all…
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PPO exams - Tips, please
Hi. I'm preparing for my PPO exam. I've finished the other 3 Capability exams. I've heard this is a though one. Can somone tell me about thair experience about this exam. Is it diffrent from the others?
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Past Foundation 11-27-2015
Passed the Foundation exam this morning with a 90%. The exam was straight forward as everyone else has said. Here is what i used to study with: Clair Agutter-ITIL Foundation Essentials Brady Orand-Foundations of Service Management Gallacher and Morris-foundation study guide. I only used 20 minutes of the allowed 60. I did…
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Passed ITIL Foundations this morning!!!
I passed the ITIL 2011 foundations exam this morning. I sort of barely passed it with a 70% which is not a great score but a pass is a pass. I studied for around 2 weeks using Claire's book and book by Liz Gallacher and Helen Morris which both books were great but the material is just a little on the dry side and a little…
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Where can you find info for after the foundation exam
Does anyone have a direct link that explains the certification path after the foundation. All I see is everyone doing RCV. I am looking to see what the options are along with info to study for the exam. In advance, thanks for any feedback.
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Taking ITIL Foundations in a week or so
As the title says. I bought Claire Agutter's books and am using it as my main study material. I am in the second round of interviews for a cyber-security company but do not have any "formal" experience in the IT/Tech field so I am trying to get this cert done the week after Thanksgiving. Any advice would be appreciated for…
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Passed Rcv today - here is a tip
Hi Passed RCV today. I SEE that many fail frist time. I started my studies online. Afterwards I used Axelos Qualificaton for the exam and read the book for the chapters described there:…
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ITIL Foundations exam
Good afternoon. I'm interested in getting the ITIL Foundations (2011) certification and to this end I'm thinking of getting the CBT Nuggets set of training videos to study for the exam. Do you think this will suffice in preparing me for it? Also, if possible, I'd prefer to take the exam at home on my laptop. I know there…
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Could not pass ITIL V3 Capablity RCV exam just by 1 mark - Need help
Dear All I recently appeared on the ITIL RCV exam but could not pass ITIL V3 Capablity RCV exam just by 1 mark. Got 27/40 where as pass marks are 28/40. Can anyone pls help me with some tips? I am bit frustrated. It is so unfair Pls help. C Saha
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Simple tips of passing ITIL RCV exam
After failing in the 1st attempt I was really skeptical. ( because I never failed in any exam in my life - being a studious and hardworking ) Just passed the exam last week (Nov2015). So hopefully these tips will help you. Have to read the book RCV ( ITIL PUBLICATION ) in and out. Practice the 2 sample EXAM papers…
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ITIL 2011 Passed!!!!!!!!!!
Just passed my ITIL 2011 it took me two weeks to study up and learn. This is a great frame work that I'm looking to dive deeper in knowing i don't think i will take more exams but i will pick up more books. What i used to pass Udemy ITIL Foundation course by ITSM Zone- I paid 15 dollars for it Cybrary IT videos and the…
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Service Strategy consideration (utility / warranty)
Hi, At the moment I am preparing to ITIL SOA exam and while reading Service Strategy I came across problem with understanding of utility / warranty. In publication there is a graph which presents relation between utility / warranty (page: 63) I understand the relation between them but I do not understand how this graph…
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ITIL-Foundation Passed! Thoughts on Exam & Book
Passed the ITIL-Foundation today. Glad to have this cert done! I have about 2 years of prior experience in an environment using ITIL principles so I was no stranger to it. I just find the material very dry. Overall I felt the exam was easy and I finished in 20 minutes. I studied during the month of February, about and hour…
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Finding it near enough impossible. .
Do we really need to memories every darn objective? I just cant retain all the objectives and scopes and seem to mix them up abit. Surely at Foundation level the exam can't be that detailed?
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Best VCE for Exin Itil Foundation Exam
Hi Guys !! Its my first certification and I am looking for the best VCE file, Braindump for this certification. Can someone tell me the best vce or mock exam for practicing, I really appreciate your Help !!! Thanks !!
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Just took ITIL Foundation
Work just sent me through a 2 day ITIL Foundation boot camp. Wow. Coming from a purely technical background, that was a lot to digest in such a short amount of time. It was definitely the "Open mouth, insert fire hose" approach. I'm supposed to have my results within the next two days. I'm not sure if I passed or not, but…
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ITIL ITSM Foundation Bridge - exam not available in English !?!
I am trying to book the IT Service Management Foundation Bridge based on ISO/IEC 20000 exam on the Pearson Vue website but turns out exam is only available in Portuguese-Brazilian !! https://www8.pearsonvue.com/testtaker/registration/ExamSeriesDetailPage/EXIN/1735486 Any idea if there is an English version and how I may go…
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Past ITIL Foundation
Did Foundation exam this morning and passed with 37/40 - 93% - score was higher than I expected but I after taking a few mock exams (got 30 then 36 on them) I thought I would pass. Overall I dont see this as a difficult exam at all compared to other more technolgy based exams I have done. For preparation I used the Udemy…
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ITIL: Service Transition (ST): My experience & tips for future students.
After a few weeks of procrastination I sat my ITIL: ST exam via web proctor and successfully passed. One of the trends I saw on this forum was a feeling of uncertainty after completing the course material and doing a practice exam – what to do then? My experience & method as follows - Through my provider I was given 2…
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Which ITIL manual are to be use for ITIL Capability Exams?
I understand that the Lifecycle stream manual can be used in ITIL Capability Exams ITIL® Intermediate OSA - ITIL® Intermediate SO ITIL® Intermediate RCV - ITIL® Intermediate ST ITIL® Intermediate PPO - ITIL® Intermediate SD ITIL® Intermediate SOA - ITIL® Intermediate SS Can anyone correct me if I am wrong or missed out…
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Study guide by Liz Gallacher and Helen Morris
Hello, I am preparing for the ITIL-F exam and I am using the study guide written by Liz Gallacher and Helen Morris. There are a couple of things that confused me while I went through the first chapters: - In the "Understanding Business Relationship Management process" section, there are parts called…
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ITIL Voucher or coupon
Hello! Does anyone have an ITIL voucher or discount? Thanks!!
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ITIL V3 Foundations Practice
Hi everyone, So I'm reading Claire's ITIL v3 Foundations book and I'm nearly done. I know that there are practice exams on the AXELOS official site, but I'm wondering if there are any other practice exams that you may have taken that might have similar types of questions to the exam? Not asking you to break any NDA's but I…
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Free ITILV3 Certifications!
Ha made you click! Click bait! :) No seriously, I can not offer you a free ITILV3 certification but what I can say is that my company just confirmed that they will reimburse me for the exam fee of $225 and as it happened management was having a discussion yesterday in regards to the ITIL SDLC process and didn't have anyone…
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Passed ITIL Foundation exam today
Took the ITIL Foundation exam today after work. Finished the exam within 30 minutes. I studied only one book, the ITIL Foundation Exam Study Guide by Liz Gallacher and Helen Morris. I started with CBT Nuggets videos though while commuting to/from work. After i finished the book and the videos, I watched some random youtube…
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Which ITIL topic is the most confusing?
Which topic did you find most confusing or hardest to understand?
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Booked the exam for August 7th
As the title says, I've booked my ITIL Foundations exam for August 7th. I've about finished a book and have been watching CBT Nuggets for the corresponding chapters before I read. I'm passing the end of the chapter exams but I don't feel as if I'm retaining anything as all of the processes and acronyms melt together…
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ITIL 2011 vs V3
Hi all, As this is my first post in this forum, hello to everyone. Great to see that everyone is helping each other out. I have a couple of questions for you if it's ok: 1) I have started preparing the ITIL foundation exam by reading the book "ITIL foundation exam study guide" by Liz Gallacher and Helen Morris…
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ITIL Foundations Book
Hi everyone, I was thinking of going for the ITIL V3 Foundations exam, but I wanted to know if using just Claire Agutter's prep book for ITIL V3 foundations would be sufficient enough for the exam / coverage. Has anyone else done this just using her book? Hope to see some responses. Cheers, Justin
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Opinion on Ucertufy book
I am looking into taking the ITIL Foundations Exam hopefully in September or October at the latest. The class that I am currently taking in school happened to give us a book to use as a secondary option for studying, and it happens to be the Ucertify ITIL Foundations 2013 book. Does anyone have any experience with this…
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Passed RCV (second attempt)
Morning folks, I'm new to the forum and I'm pleased to have recently passed RCV on my resit with a score of 31. For some reason I found this exam slightly harder than the other intermediates? So with that one under my belt, I now have enough points to sit the dreaded MALC, which I have booked for November. The route I took…
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Study materials question for ITIL Foundation 2011
Hi all, I'm going to do the ITIL Foundation exam. I only want to get a book, some practice exams and do self-study because I don't want to pay for a training course. I've read the websites from ITIL, Examination Institutes (EIs), third parties, etc. as well as the entries in this forum. My understanding is that I just need…
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The knowledge academy ?
Hi I wonder if you have any info about The knowledge academy for ITIL Foundation course are they good i cant study at home because of working till late i rather pay£465 and get Foundation done in 3 days. I bought Book ITIL Foundation Essentials Claire Agutter. your answer will be appreciated Thanks
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ITILV3 study partner
Hi guys, I'm planning to give exams on ITIL V3 level. Haven't started preparing yet. Would like to have study partner, please let me know ASAP because i'm planning to complete it at the earliest. Thanks in advance:)
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passed but barely
Just took my ITIL v3test, got a 27 out of 40. experience wise I believe that with a good week of study you can get a n average score plus luck. This material was very dry and hard to stay focused. Got a good amount of easy questions that related to the acronyms, and a fair amount of questions that with patience I was able…